At Fun Personalized Books, your satisfaction with our products and service is
of the utmost importance to us. As a customers of Fun Personalized Books,
you put yourself in a win-win situation. Please read on to find out how.
Situation: You change your mind after purchase.
Solution: Just give us a call or send us an email within 24 hours of purchase and we
will refund your entire money without questions. Most books are printed after 24 hours, so
as long as your books has not been printed, you can change your mind and receive a
refund. Exceptions are Holiday season between November 1 and December 25 when we
print books at a faster pace. Please contact us right away for your refund during that period.
Situation: You made a mistake with your information
Solution: Just give us a call or send us an email within 24 hours of purchase and we
will make the changes. Most books are printed after 24 hours, so as long as your books
has not been printed, you can make changes and correct errors. Exceptions are Holiday
season between November 1 and December 25 when we print books at a faster pace.
Please contact us right away for your refund during that period.
Situation: You made a mistake with your information and didn't
correct it.
Solution: In this case you will probably need to reorder the book. As a courtesy to out
customers we give 50% off of the book that a customer needs to reorder due to his/her
mistake. You will still need to pay the full shipping since the post office will not give you the
same discount. Please contact us to get your discount approved before reordering.
Situation: We made a mistake with your order.
Solution: If there has been a mistake made by us regarding your book that caused you
to be not satisfied by the product you received, please contact us for a replacement book,
we will even ship it to you for free. You may on occasion need to send the book back to us
and we will pay shipping for that as well.
So you see, there's is absolutely no excuse not to treat yourself and your loved ones to the
magic of the personalized books we produce at Fun Personalized Books. So go order
some books today and become a winner!
Contact information:
email: info@fun-personalized-books.com
Phone: 970-412-8792
of the utmost importance to us. As a customers of Fun Personalized Books,
you put yourself in a win-win situation. Please read on to find out how.
Situation: You change your mind after purchase.
Solution: Just give us a call or send us an email within 24 hours of purchase and we
will refund your entire money without questions. Most books are printed after 24 hours, so
as long as your books has not been printed, you can change your mind and receive a
refund. Exceptions are Holiday season between November 1 and December 25 when we
print books at a faster pace. Please contact us right away for your refund during that period.
Situation: You made a mistake with your information
Solution: Just give us a call or send us an email within 24 hours of purchase and we
will make the changes. Most books are printed after 24 hours, so as long as your books
has not been printed, you can make changes and correct errors. Exceptions are Holiday
season between November 1 and December 25 when we print books at a faster pace.
Please contact us right away for your refund during that period.
Situation: You made a mistake with your information and didn't
correct it.
Solution: In this case you will probably need to reorder the book. As a courtesy to out
customers we give 50% off of the book that a customer needs to reorder due to his/her
mistake. You will still need to pay the full shipping since the post office will not give you the
same discount. Please contact us to get your discount approved before reordering.
Situation: We made a mistake with your order.
Solution: If there has been a mistake made by us regarding your book that caused you
to be not satisfied by the product you received, please contact us for a replacement book,
we will even ship it to you for free. You may on occasion need to send the book back to us
and we will pay shipping for that as well.
So you see, there's is absolutely no excuse not to treat yourself and your loved ones to the
magic of the personalized books we produce at Fun Personalized Books. So go order
some books today and become a winner!
Contact information:
email: info@fun-personalized-books.com
Phone: 970-412-8792
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